A much-needed change is coming to London Stansted Airport: ‘Overdue an upgrade’

Stansted airport with modular steel tree structure forming the roof of the passenger drop off at the entrance. The building is designed by Norman Foster with an upside down principle to traditional airport where the services are taken down freeing the roof to be lightweight allowing natural light to lit up the building.
Passengers travelling via London Stansted are about to have much easier journeys (Picture: Getty Images)

Holidaymakers rejoice — railway stations in two major UK airports are about to get contactless card payments for the first time.

After years of waiting, London Stansted and Southend airports will finally introduce a tap-in, tap-out ticketing system on December 14 — just in time for the Christmas travel rush.

The only exception is services between Cambridge and Stansted, which won’t qualify for contactless payment.

It means the 6.7 million people travelling to and from the UK’s fourth busiest airport each year will no longer need to worry about booking train tickets in advance.

And it’s likely to save them a nice chunk of cash, too.

London Travelwatch estimates that thousands of customers use contactless barriers at stations in the capital — only to be fined up to £100 at Stansted for not having a ticket.

Inside the departures hall at London Stansted airport, with the Ryanair check-in desk and a trolley return bay.
Thousands of passengers have been fined each year at Stansted station (Picture: Getty Images)

As it stands, passengers can open ticket barriers at Liverpool Street and Tottenham Hale stations and board a train to the airport by tapping their cards, but are then prohibited from tapping out at the end of their journey.

And in recent years, countless travellers have been caught out. Stansted Express operator Greater Anglia – which was nationalised last month – regularly deploys teams of ticket inspectors at the airport station.

A London Travelwatch spokesperson welcomed the decision to scrap the ‘unfair’ ban on contactless payments.

She said: ‘Passengers still need to be savvy to avoid paying over the odds, and the rail industry has got to be super-clear in communicating the changes.

‘Oyster cards won’t count as contactless cards and will still not be valid at Stansted Airport Station.’

The shift to contactless is part of an £18.7million investment from the Department of Transport, which aims to make ticketing more convenient for travellers.

Rail Minister Lord Peter Hendy described it as a long-overdue upgrade to an archaic system.

‘Rail ticketing is far too complicated and long overdue an upgrade to bring it into the 21st Century,’ he said.

‘Through the expansion of tap-in tap-out technology, and shortly through GBR (Great British Railways), we’re doing just that and making buying tickets more convenient, more accessible and more flexible – and ensuring passengers can get the best fares.’

Other stations overhauling their ticketing systems include those used by publicly owned train companies Greater Anglia and South Western Railway, such as Beaulieu Park, Woking and Chelmsford.   

UK train stations rolling out pay-as-you-go tap scheme

Ashtead
Aylesbury
Aylesbury Vale Parkway
Baldock
Beaulieu Park
Billericay
Bishop’s Stortford
Box Hill & Westhumble
Chelmsford
Dorking (Main)
Dormans
East Grinstead
Great Missenden
Harlington
Harlow Mill
Harlow Town
Hatfield Peverel
Hitchin
Hockley
Hurst Green
Ingatestone
Knebworth
Leagrave
Leatherhead
Letchworth Garden City
Lingfield
Little Kimble
Luton
Monks Risborough
Oxted
Princes Risborough
Prittlewell
Rayleigh
Reigate
Rochford
Roydon
Saunderton
Sawbridgeworth
Southend Airport
Southend Victoria
Stansted Airport
Stansted Mountfitchet
Stevenage
Stoke Mandeville
Watton-at-Stone
Welwyn North
Wendover
Wickford
Witham
Woldingham

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